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To best support our reseller partners, we provide a variety of warranty options to best suit your business needs. |
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| National On-site Warranty Program |
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LAM Systems, Inc. has a support network in place for our resellers that require national on-site warranty programs through our partnership with Warranty Corporation of America (WaCA). Warranty Corporation of America (WaCA) was founded in 1985 and is headquartered in Atlanta, GA. As the leading provider of insurance and service plan solutions, they support over
65 million consumers worldwide. With a strong history of US based warranty coverage, you can be confident in your end user customers receiving the best service in the industry. |
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Benefits |
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Surge protection included |
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One to three year warranty options |
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24x7 service center hours |
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Same & next business day on-site warranty options |
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Convenient 800# warranty sticker placed on each unit |
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| Depot Parts Warranty |
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| Upon a service call or RMA form request, LAM will provide hardware components. In addition, LAM will provide a UPS call tag for defective component returns. |
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Hot Spare Systems & In-house Parts Kits Warranties |
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Contact your LAM sales representative for more information on how LAM can tailor a warranty program that best suits your needs. Many resellers benefit from the LAM hot spare systems and in-house parts kit warranties designed for minimal downtime. |
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| Product Support |
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RMA Forms - At LAM Systems, our goal is to make your RMA process fast and simple to use. Please download the appropriate online RMA request form(s) and a LAM representative will contact you to confirm the receipt of your request.
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Component |
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used to replace defective components |
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System |
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used to return a system for service |
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Monitor |
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used to replace defective monitors |
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Drivers & Utility Downloads - Product drivers and information on how to identify the drivers you need are available at our convenient to use driver download section. As a resource, we have included diagnostic utilities to help identify and resolve issues.
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| LAM Support Staff |
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LAM’s Support Staff is available to assist our reseller partners.
For Service Contact:
800-228-8115
info@lamsystems.com |
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